Effective Date: 17.10.2025
Last Reviewed: 31.06.2026
1. Introduction
ABC TECH Ltd ("the Company", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly, fairly and transparently.
This Privacy Policy explains how we collect, use, store, protect and disclose your personal information when you:
Visit our website;
Contact us by telephone, email or online forms;
Purchase our products or services;
Request quotations or technical support;
Register for marketing communications;
Apply for employment; or
Otherwise interact with our business.
We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and, where applicable, the EU General Data Protection Regulation (EU GDPR).
2. Who We Are
Company Name: ABC Tech Ltd
Registered Office: Unit C17 Kestrel Business Centre Private Road 2, Colwick Industrial Estate, Nottingham, NG4 2JR, United Kingdom,
Company Registration Number: 06401942
Telephone: +44 1623 645992
Email: abc@abctechltd.com
Website: www.abctechltd.com
If you have questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.
3. Information We Collect
Depending on how you interact with us, we may collect:
Personal Information
Name
Job title
Company name
Postal address
Email address
Telephone number
Billing and delivery information
Purchase history
Customer account information
Technical Information
When you visit our website we may automatically collect:
IP address
Browser type
Device type
Operating system
Pages viewed
Time spent on pages
Referral website
Cookie information
Website usage statistics
Business Information
Where relevant we may also collect:
Purchase enquiries
Product interests
Technical support requests
Contract information
Communication preferences
4. How We Collect Information
Information may be collected when you:
Complete website forms
Request quotations
Place orders
Contact customer support
Register for newsletters
Attend exhibitions or events
Communicate by email or telephone
Apply for employment
Use cookies on our website
5. How We Use Your Information
We may use your information to:
Process enquiries
Supply products and services
Manage customer accounts
Deliver orders
Provide technical support
Improve customer service
Process payments
Manage contracts
Respond to enquiries
Improve our website
Send marketing communications where permitted
Meet legal and regulatory obligations
Prevent fraud
Protect our business interests
6. Lawful Basis for Processing
We process personal information under one or more of the following lawful bases:
Contract
Where processing is necessary to fulfil a contract or take steps before entering into a contract.
Examples include:
Processing orders
Providing quotations
Delivering products
Customer support
Legal Obligation
Where required by law, including:
Accounting requirements
Tax obligations
Regulatory compliance
Export control regulations
Legitimate Interests
Including:
Business administration
Customer relationship management
Website security
Fraud prevention
Improving products and services
Responding to enquiries
We ensure our legitimate interests do not override your rights and freedoms.
Consent
Where required, including:
Marketing emails
Optional cookies
Newsletter subscriptions
You may withdraw consent at any time.
7. Marketing Communications
Where permitted by law, we may send information about:
New products
Technical updates
Promotions
Industry news
Company announcements
Events
You may unsubscribe at any time using the unsubscribe link or by contacting us.
8. Cookies
Our website uses cookies to:
Improve website performance
Analyse visitor behaviour
Remember preferences
Enhance security
Types of cookies may include:
Essential cookies
Functional cookies
Analytics cookies
Performance cookies
Marketing cookies (where applicable)
You may manage cookie preferences through your browser settings or our cookie banner.
9. Sharing Information
We do not sell personal information.
We may share information with:
Delivery companies
Payment providers
IT service providers
Website hosting providers
Professional advisers
Regulatory authorities where required by law
Law enforcement agencies where legally required
All third parties are expected to process personal information securely and only for authorised purposes.
10. International Transfers
Where personal information is transferred outside the UK, we will ensure appropriate safeguards are in place, such as:
UK International Data Transfer Agreement (IDTA)
UK Addendum to the EU Standard Contractual Clauses
Adequacy regulations recognised by the UK Government
Other lawful transfer mechanisms
11. Data Security
We implement appropriate technical and organisational measures to protect personal information, including:
Secure servers
Firewalls
Encryption where appropriate
Access controls
Password protection
Anti-malware protection
Regular software updates
Employee confidentiality obligations
Staff training on data protection
While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
12. Data Retention
Personal information will be retained only for as long as necessary to:
Provide services
Meet contractual obligations
Comply with legal requirements
Resolve disputes
Enforce agreements
Retention periods are determined according to the type of information and applicable legal requirements.
13. Your Rights
Subject to applicable law, you may have the right to:
Access your personal information.
Request correction of inaccurate information.
Request deletion of personal information.
Restrict processing.
Object to certain processing.
Request transfer of your information (data portability).
Withdraw consent where processing relies on consent.
Lodge a complaint with the relevant supervisory authority.
Requests will normally be responded to within one month.
14. Children's Privacy
Our website and services are intended for business users and are not directed at children under the age of 16.
We do not knowingly collect personal information from children.
15. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Users should review the privacy policies of those websites before providing personal information.
16. Website Security
We take reasonable steps to protect our website against:
Unauthorised access
Malware
Data loss
Cyber attacks
Service disruption
Security measures are reviewed periodically as part of our information security programme.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect:
Changes in legislation
Regulatory guidance
Business operations
Technology
Best practice
The latest version will always be available on our website.
18. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact:
ABC TECH Ltd
Address: Unit C17 Kestrel Business Centre Private Road 2, Colwick Industrial Estate, Nottingham, NG4 2JR, United Kingdom,
Telephone: +44 1623 645992
Email: abc@abctechltd.com
19. Complaints
If you are unhappy with how we have handled your personal information, please contact us first so that we can seek to resolve your concerns.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).
Website: https://www.ico.org.uk
Telephone: 0303 123 1113
Address:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom
Policy Review
This Privacy Policy will be reviewed at least annually, or sooner where required by changes in legislation, regulatory guidance or business operations, to ensure it remains accurate, effective and compliant with applicable data protection laws.